Terms of Service

na baji Terms and Conditions

All rules relating to opening an account, playing games, claiming bonuses, and financial transactions on this platform are set out here. Please read the entire document carefully before you start using the service.

Minimum Age 21+
Minimum Deposit ৳200
Support 24/7
Last Updated: January 2025
Opening Provisions

1. General Information and Applicability

These Terms and Conditions ("Terms") apply to the na baji platform and all its services. These Terms apply to website use, account registration, participation in betting or gaming activities, and any financial transactions. By accessing this page or starting to use the service, you confirm that you have read, understood, and agreed to be bound by these Terms.

na baji reserves the right to amend these Terms at any time. Continuing to use the platform after changes take effect will be taken as your acceptance of the revised Terms. You are therefore advised to review this page regularly.

To learn more about na baji, visit our About Us and company information page.

Age requirement: All casino and betting activities on this platform are exclusively for persons aged 21 and above. Minors are strictly prohibited from opening an account.
User Responsibilities

2. Account Registration and Eligibility

2.1 Registration Requirements

To open an account at na baji, the following conditions must be met:

  • The applicant must be at least 21 years of age.
  • All information provided at registration — name, mobile number, email, and date of birth — must be accurate and truthful.
  • Each person may open only one account. If multiple accounts are found belonging to the same person, all of them will be suspended and the balance may be forfeited.
  • An account may not be opened in someone else's name or on behalf of another person.

2.2 Account Verification

na baji may request additional documents for identity verification at any time. You may be asked to submit a National ID (NID), passport, or other government-issued identification. If verification is not completed within the specified time, na baji reserves the right to temporarily suspend the account.

For any questions about account security, see our Frequently Asked Questions or contact us directly via live chat.

2.3 Login Credentials Security

Keeping your username and password confidential is entirely your responsibility. If you suspect unauthorised use or a security breach, notify the na baji support team immediately. na baji is not liable for any loss resulting from third-party access to your account.

Financial Transactions

3. Deposit and Withdrawal Policy

3.1 Deposit Conditions

The following payment methods can be used to deposit money at na baji: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 for all methods.

Method Minimum Amount Processing
bKash ৳200 Instant
Nagad ৳200 Instant
Rocket ৳200 Instant
Upay ৳200 Instant

Once a deposit is completed, any applicable bonus will be added to the account automatically. Deposits must be made only from a mobile financial service registered in your own name.

3.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 5 to 30 minutes. After a withdrawal request is reviewed, you may be asked to confirm your identity where applicable.

  • Withdrawals can only be made to the mobile wallet used for the deposit or registered to the account.
  • To withdraw winnings obtained from a bonus, the associated wagering requirement must be met.
  • Withdrawals from accounts with incomplete verification may be held.
Offers and Rewards

4. Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. Before withdrawing the bonus, the bonus amount must be wagered 25 times.

For example: depositing ৳1,000 gives you a ৳1,000 bonus, making your balance ৳2,000 — and the wagering requirement will be ৳1,000 × 25 = ৳25,000.

A bonus should never be treated as direct cash — it is a playing credit that becomes withdrawable only after specific conditions are met.

4.2 Weekly and Other Promotions

na baji's active promotions and their conditions are summarised below:

  • Weekly na baji Deposit Festival: 50% of deposit, up to ৳5,000; wagering 20x; minimum deposit ৳200. This offer can be claimed once per week on any deposit.
  • na baji Cricket Extra Benefit: 30% of deposit, up to ৳3,000; wagering 15x; minimum deposit ৳200. This bonus is available when you deposit for any cricket or sports bet.
  • na baji Slots Fun Reward: 40% of deposit, up to ৳4,000; wagering 25x; minimum deposit ৳200. This offer can be activated when depositing for slot games.
  • na baji Birthday Gift: up to ৳1,000; wagering 10x. This special reward can be claimed once during your birthday month each year.
  • Refer a Friend, Earn na baji Reward: up to ৳2,000; wagering 12x. This reward will be given once for each successful referral.

Every bonus offer is active for a set period. Any unused bonus will be cancelled automatically once it expires. Multiple bonuses cannot be combined at the same time unless explicitly stated in the terms.

4.3 VIP Cashback

na baji's VIP programme has three tiers, and weekly cashback is provided at each tier based on net losses:

  • Bronze: up to 0.5% cashback on weekly net losses.
  • Silver: up to 1.0% cashback on weekly net losses. Example: ৳20,000 net loss in a week → ৳20,000 × 1.0% = ৳200 cashback.
  • Gold: up to 1.5% cashback on weekly net losses.

Cashback is calculated on total weekly losses (total losses minus total winnings). Moving up to a higher tier depends on overall account activity.

Gaming Rules

5. Betting and Gaming Rules

5.1 General Betting Conditions

All bets placed at na baji are considered final, unless evidence of a technical error or rule violation is found. The account must have sufficient balance at the time a bet is placed.

  • If a match or event is cancelled, the stake for that bet will be refunded.
  • If incorrect odds are displayed due to a technical error, na baji reserves the right to void that bet.
  • Any attempt to exploit bonus benefits by using multiple accounts or through coordinated methods will result in all associated accounts being closed.

5.2 Casino Game Conditions

The rules for slots, live casino, baccarat, roulette, and other games are available in detail within the game interface. Not all games may be playable with a bonus balance — which games the bonus applies to will be stated in the relevant offer description.

In any technical dispute relating to a game, na baji's decision will be considered final.

5.3 Prohibited Activities

Involvement in any of the following activities will result in immediate account closure and the balance may be forfeited:

  • Opening an account using a false identity or incorrect information.
  • Using software bots, automation tools, or any form of hacking.
  • Coordinated betting intended to abuse bonuses ("arbitrage" or "bonus hunting").
  • Depositing or withdrawing using a third party's payment method.
  • Illegal money laundering or suspicious financial transactions.
Data Protection

6. Personal Data Privacy

na baji follows strict security guidelines for collecting, storing, and using users' personal data. Data is used solely for providing the service, verifying identity, and ensuring security. Personal data is not sold to third parties.

For details on how personal data is collected, stored, and kept secure, please read our Privacy Policy and Data Protection Guidelines.

All transactions and personal data are secured using SSL encryption technology. Login and payment security is ensured through OTP verification.

Safe Use

7. Commitment to Responsible Gaming

na baji believes that gaming for entertainment is enjoyable only when it remains under control. We encourage users to use the platform in an aware and responsible manner.

  • Use the option to set a deposit limit.
  • If you need a break from gaming, you can request a temporary account suspension.
  • A permanent self-exclusion request can also be submitted if needed.

To avoid potential addiction or problem gambling, read our Responsible Gaming Guidelines and Support Information. Seeking professional help when needed is the right thing to do.

Please remember: All gaming and betting activities are for persons aged 21 and above. We are committed to protecting minors.
Legal Provisions

8. Limitation of Liability and Account Closure

8.1 Limitation of Liability

na baji will not be liable under any circumstances for indirect, incidental, or consequential losses suffered by users. na baji is also not liable for losses caused by technical issues, internet disruption, or failure of third-party services.

Bet outcomes are determined by actual sporting events or the game's algorithm. No guarantee of specific winnings can be given.

8.2 Right to Close an Account

na baji may suspend or permanently close an account without prior notice in the following circumstances:

  • Evidence of a breach of the Terms is found.
  • Failure to complete identity verification or provision of false information.
  • Suspicious financial activity or signs of fraud.
  • Operating multiple accounts.

If an account is closed, the verified balance (excluding bonuses) may be returned, but this is entirely subject to the outcome of the investigation.

8.3 Account Closure at the User's Own Request

Any user may request closure of their own account via 24/7 live chat or email. After the request is submitted, any verified withdrawable balance will be returned through the designated method.

Customer Service

9. Technical Services and Support

na baji provides support 24 hours a day, 7 days a week in Bengali and English via live chat and email. You can get in touch for technical issues, payment queries, or any matter relating to account management.

na baji endeavours to ensure uninterrupted service, but brief disruptions may occur during maintenance or upgrades. A notice will be posted on the platform in advance of such situations.

The na baji Android and iOS apps are available through official channels. Information about downloading the app can be obtained from the support team.

Final Provisions

10. Changes to Terms and Dispute Resolution

10.1 Terms Updates

na baji updates these Terms as necessary changes arise. Updated Terms take effect from the date of publication. For significant changes, users will be informed via their registered email or platform notification.

10.2 Dispute Resolution

For any dispute, you must first attempt to resolve it by contacting the support team. The support team will investigate within a reasonable time from the date the dispute is received and inform the user of the outcome.

na baji's decision will be considered final in all disputes, unless there is a clearly demonstrable technical error.

10.3 Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining parts will remain in full effect. Failure to enforce any part of the Terms and Conditions will not be considered a waiver of that right.